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Speakers

Rohan Midha

Co-founder and Managing Director, PMYB

Clara Durodié

Chair, Cognitive Finance Group, AI technology strategist

Mark Holmes

CEO & Founder, Waymark Tech

Peet Denny

Chief Technology Officer, Wealth Wizards. FinTech, AI, Robo Advice

Aric Whitewood

Founding Partner at WilmotML

Tom Castle

Director, Artificial Intelligence, RBS

Francesca Rea

Director of Customer Service & Service Delivery, NewDay

Doug Overton

Vice President, Consulting and Insight, Praxidia

DR Peter O’Neill

Senior Lecturer, Sheffield Hallam University

Morris Pentel

Chairman CX Foundation

Krister Kristiansen

Managing Director, Attensi UK

Manuela Pifani

Founder & MD, CXellence Consulting

Matt Rogan

Chairman, Two Circles

Megan Neale

Founder, LIMITLESS Technology

Ben Scott-Robinson

Co-Founder, The Small Robot Company

Stefano Perego

Head of UK Customer Fulfillment, Amazon

Vinay Parmar

CX & Digital Director , National Express

Sue Daley

Head of Data Analytics and AI, techUK

Peter Ryan

Principal at Ryan Strategic Advisory

James Brindley-Raynes

Global Product Manager, HSBC

Bian Salins

Head of Social – Digital, TSB

Dr Andy Pardoe

Director for Artificial Intelligence at Accenture Digital & Founder of Informed.AI

Tim Hughes

Digital Transformation & Customer Experience Director, Tata Consultancy Services

Ian Cairns

Customer Director, easyJet

Martin Hill-Wilson

Founder, Brainfood Consulting

Maria Semykoz

Workplace Analytics Architect, Gallup

Dr Chris Brauer

Director of Innovation, Goldsmiths University, Founder Centre for Creative & Social Technologies

Calum Chace

Futurologist, journalist and best selling author

Daniel Hulme

CEO Satalia, Director of Business Analytics MSc at UCL

Anton Fishman

Managing Director, Fishman & Partners Ltd

Alistair Shepherd

Founder & President, Saberr

Chris Ezekiel

Founder & CEO, Creative Virtual

Nicola Strong

Managing Director, Strong Enterprises

Ann-Marie Stagg

Chief Executive, Call Centre Management Association

Andy Peart

CMO, Artificial Solutions

Miranda Sharp

Director Innovation, Ordnance Survey

Mark Hillary

Writer, Blogger, Analyst on tech/globalisation/future/cx

Mike Havard

Director, Ember Services

Prof Nigel Crook

Head of Computing and Communication Technologies, Oxford Brookes University

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